Shipping & Returns
SHIPPING POLICY
GROUND SHIPPING: Orders received by 12pm CST are shipped out the same business day via our free ground shipping option. Orders received after 12pm CST are shipped the following business day. EXPRESS ORDERS: Overnight Express and 2-Day Shipping orders are shipped out the same day if received by 2pm CST. Orders received after 2pm will ship out the following business day.
Return & Exchange Policy
We want you to be happy with your purchase. You may return an item within 14 days of receipt if it is in original, unused condition and with tags attached. Refunds for all transactions will be issued to the original form of payment.
To start a return click here and fill out your order information. Please make sure to enter your order # for easy processing. From here you will receive via email a a pre-paid shipping label. Please note that you may not return any personalized or custom orders, unless they were damaged during shipping.
Please note that you may not return any personalized or custom orders, unless they were damaged during shipping.
FINAL SALE ITEMS
Items marked "Final Sale" are not eligible for return. Gift certificates are non-refundable.
Items marked "Final Sale" on a product page are not eligible for return or exchange, and are not eligible for store credit. Please read final sale item descriptions carefully. Final Sale items sent back to us will not be credited back to your account so please take care in ordering.
RETURNS & EXCHANGES
Click Here to start a return. To return or exchange an item please email and fill out your order information. Print a pre-paid shipping label that you will receive via email and send back your items. Returns must within our 14-Day return policy window in order to be eligible.
HOW SHOULD I SHIP MY RETURN?
In order for us to process your return as quickly as possible, please fill out all the information requested via email. Make sure to print out the return sheet listing your customer information, the items being returned and place it in the box. Place all items in their original packaging into a secure box or envelope mailer. Peel off the pre-paid return shipping label, affix it to the outside of your shipping box and drop the package off at a UPS location.
